Space AAM LLC
FAQ
How early does the driver arrive?＋
Standard is 10 minutes before pickup time. At the airport the driver meets you at arrivals with a name sign and helps with luggage.
Can I cancel or modify a booking?＋
Yes. Free of charge if cancelled at least 12 hours before pickup. Later cancellations are charged 50%. Use email or WhatsApp.
What payment methods do you accept?＋
Visa/Mastercard/Amex via Stripe, plus Apple Pay and Google Pay. Corporate clients can be invoiced.
Are tips included in the price?＋
No, tips are at your discretion. We recommend 15–20% of the ride total. You can add it in advance or pay the driver directly.
What if my flight is delayed?＋
We track the flight by number and adjust pickup to actual arrival. Free wait time: 60 min at airports, 90 min at seaports.
Can I get a child seat?＋
Yes, free of charge. Tell us the child age when booking and we provide the right seat (booster, infant, toddler).
What's included in hourly rental?＋
Two-hour minimum. The driver waits between stops, route is flexible. Tolls and parking are billed at cost.
Can I bring a pet?＋
Yes, in a carrier. Large dogs only in SUV or Sprinter — please confirm in advance.
Do you carry insurance?＋
Yes. Progressive commercial policy 880290742, valid through September 22, 2027. We share a copy on request.